RfcAgiler  AnswerSSL









       Answer questions and requests.
       Users selected from the answering user list can answer.
       To answer, select the answering/confirming user for the question or request to answer.
       qa_42

       [Example] User name: Endo's question is requesting answers from two people (Katayose, Sato).
       Only the user himself can answer.
       The user himself is the one with  qa_43 the Answer/Confirm icon (purple).
       In this case, the user is Answer/Confirm qa_43katayose.
       To answer, click Answer/Confirm qa_43katayose.
       Click Questions/Requests/Answers in the menu, then click New Answer.
       qa_44

       Alternatively, right-click the Answer/Confirmation qa_43katayose item and click New Answer.
       qa_45

       The new answer screen will be displayed.
       qa_46
     Title:
        Question/request title
      ID:
  
      Answer/confirmation ID (Ax-y) (x: user management number y: sequential number)
      Type:
 
       Select either answer or confirmationqa_10Click on the combo box to select.
          qa_47   
       Instance ID:
  
      Question/request instance ID (Ix-y) (x: user management number y: sequential number)     

         Click the Add button.
        qa_48

  [ Answer/Confirmation Item]
     Type:        
        Display of answer or request
      ID:
        Answer/Confirmation ID (Ax-y) (x: user management number, y: sequential number)
     Start date/time:
        Time when question/request was set  
     Update date/time:
 
       Time when the Set Status button was pressed to update the message  
     Completion date/time:
 
      Time when the question/request status was set to Completed and the Set Status button was pressed to complete  
     Work status:
 
      The initial status is a new message.
        Clicking the Set Status button in Change Question/Request Status will change the work status.       

 [ Answer/Confirmation Content]
      Title:
 
       Displays the title of the question/request. Cannot be edited.
     Type:
 
       If you want to change the type,qa_10click in the combo box to select it.
         qa_49
         Once selected, it will be reflected in the answer/confirmation item.  
      Answer/Confirmation Status:
 
       If you want to change the work status,qa_10click in the combo box to select it.
          qa_50
     Set Status:
  
       Click the Set Status button to set the changed work status.
         If clicked on an update message:
  
  Changes to the update message status if you want to update the message.  

          qa_16
         Click Yes.

         The update message will include the update date and time of the answer/confirmation item and the work status.
        qa_51                            

        In addition, an update message will be added to the explanation of the response/confirmation content status setting.
         qa_52

    If you clicked during processing:
       Change during processing by adding a new question/request or reconfirming the answer/confirmation.  
        qa_19
       Click Yes.

       The status of the answer/confirmation item will be "Processing".
       qa_53

       In addition, "Processing" will be added to the explanation of the status setting of the answer and confirmation content.
       qa_54       
   If you click Cancel:
          
Change to Cancel when you want to interrupt the process.
           qa_22 
         Click Yes.

        The completion date and time setting for the answer/confirmation item and the work status will be canceled.
        qa_55

        Also, the explanation for setting the status of the answer/confirmation will be added as "Cancelled."
        qa_56
     If you click "Complete":
          When the question/request is completed, the answer side will also change to "Complete."
        (Set both the question side and the answer side to "Complete")
         qa_25
      Click "Yes."

       The completion date and time for the answer/confirmation item will be set and the work status will be completed.
      qa_57

      In addition, "Complete" will be added to the explanation of the answer/confirmation content status setting
      qa_58       s

  Reference files (add, delete, reference), reference URL:
      qa_360
       Set this if there is a reference file or URL for the question.  

    Description:
 
       When an answer/confirmation is created, a new message is added.
        qa_36
       Describe the content of the answer/confirmation.
   Or, if there is a reference file, describe its summary.

[Delete answer/confirmation]  
     Select the answer/confirmation item you want to delete.
     Click Question/Request/Answer in the menu, then click Delete Answer.
       qa_59             

       Or, right-click the answer/confirmation you want to delete and click Delete Answer.
       qa_60

       The deletion question/request screen will be displayed.
      qa_61 

       When you click the Delete button, a confirmation screen will appear.
      qa_62       

       Click Yes to delete it.
      qa_63